1.HOW DID YOU FIND OUR STAFF & WELCOME UPON ARRIVAL?

PROFESSIONAL

WELCOMING

HELPFULL

2.DID YOU FIND THE ROOM COMFORTABLE ?

NICE ROOMS & LAYOUT

CLEAN

GOOD MAINTENANCE & CONDITIONS

3.HOW DID YOU FIND THE QUALITY OF OUR SERVICE?

ACCURANCY CHECK IN/OUT

ACCURANCY FOOD & BEVERAGE SERVICE, VARIETY OF MENU ITEMS

VALUE FOR MONEY

4.HOW DID YOU FIND US?

DIRECT WEB SITE

OTA

TOUR OPERATOR/TRAVEL AGENCY

FRIENDS OR FAMILY

SOCIAL MEDIA

5.WOULD YOU RECOMMEND US OR BE OUR GUEST AGAIN?

DEFINITIVELY YES

NO

PROBABLY YES

6.HOW DID YOU FIND OUR COMMUNICATION?

ACCURANCY OF RESERVATION

ACCURANCY OF INFORMATION

TO MANY INFORMATION