Customer culture - 3

_____ Your opinion _____
(optional, for certificate of participation)

It's not that important to consider

Specific in the department, customer with others.

A mix between specific and customer.

They should be considered if they happen several times.

They must be resolved immediately.

They must be resolved, but by imagining a permanent solution/experience.

Only for the end customer, but it also affects the direct customer.

Both, but that of the end customer must be considered first.

Both of the end customer and the direct customer.

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