Customer service survey template

When a customer looks to you for support, a positive experience can lead to long-term loyalty. Our customer service survey template was written by experts to give you the insight you need to provide great support.

Learn whether customers get the help they need and what you can do to build even stronger relationships. Get feedback on how effectively representatives listen, understand, and handle customer questions. You can even customize this template to ask about concerns that are particular to your customer support team.

To use any of our expert survey templates, sign up for a SurveyMonkey account, click on “Create Survey,” select “Use an expert survey template,” and browse to the template you would like to use.