Automatically trigger customer surveys in Salesforce to get a holistic view of your business metrics and improve the customer experience.
NPS® , Net Promoter® & Net Promoter® Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld. Salesforce, Sales Cloud, and others are trademarks of salesforce.com, inc., and are used here with permission.
Use survey feedback to gain new learnings from your sales interactions and increase renewals and referrals.
Collect prospect feedback inside your Salesforce database. Use this data to learn more about their needs and evaluation criteria.
Identify opportunities to take action, transforming prospects into lifelong customers.
Send surveys using automated triggers from standard and custom objects.
Choose an existing SurveyMonkey survey and map questions to any Salesforce objects.
See real-time prospect and customer feedback in your Salesforce database, and use it for reports and dashboards.
Generate automated triggers in Salesforce based on mapped survey responses and follow up with customers.