Zenarate Testing

Enables Zenarate users to be tested on their comprehension of training content and provides performance reporting to managers

Sviluppato da Caslon & Company

Zenarate is used by companies with large call centers to empower agents and collectors to provide a consistent and compliant customer experience across all call centers and agencies. The Zenarate App enables training and operational managers to evaluate employees’ comprehension of presented content and to document performance. The use of Zenarate with the Zenarate testing app reduces training time, improves speed to competency, reduces compliance infractions, and increases employee retention rates.


Quizzes are attached to one or more training topics and integrated into user assignments
Quizzes are presented to users only after they have viewed the required content
Managers can quickly determine areas where individuals need improvement
Managers can evaluate areas where the training program is in need of improvement


Customers pay a monthly license fee per user. Please contact info@zenarate.com for more information.
Questa app vorrebbe:
  • Visualizzare i raccoglitori delle tue indagini e di quelle condivise con te
  • Create or edit contacts in your account
  • Creare o modificare risposte di indagine nel tuo account
  • Creare o modificare indagini nel tuo account
  • Visualizzare i tuoi contatti ed elenchi di contatti
  • Visualizzare tutti i tipi di risposta
  • Visualizzare le tue indagini e quelle condivise con te
  • Create or edit collectors for surveys in your account
  • Visualizzare i team di cui fai parte
  • Visualizzare se le indagini nel tuo account presentano risposte e i relativi metadati
  • Visualizzare WebHook per ricevere notifiche quando vengono apportate modifiche nel tuo account
  • Create and edit webhooks to receive notifications when there are changes in your account
  • Visualizzare la tua libreria di temi e modelli di indagine
  • Visualizzare le tue informazioni utente

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